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Ordered smokeless grill, called several times about order and received several different answers each time...very rudely giving answers to my questions and then the finally call I was told that the item was out of stock....after one month of waiting....they cancelled my order!!! Dont think I would ever order from a informercial again!!!

Company wrote 0 private and 1 public responses to the review from Aug 17.
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TristarSupport
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Tristar Products Verified Representative

We are sorry to hear you are having issues with your order. Please visit our LiveChat at http://tinyurl.com/ntohvw5 for us to assist you accordingly.

Our LiveChat hours of operation are from 7AM-11PM, Monday-Sunday. At Tristar Products, Inc., we are committed to providing only the highest level of customer service. If you have any additional questions or comments regarding this matter, feel free to contact us at 973. 287.

5100. Our hours are 9 am - 8 pm EST Monday – Friday.

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