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Tristar Products - Fraud

I was told by 3 different employees that another company was using your name and phone number. They could not give me the fraudulent companies information. They said they had numerous complaints. If some one was using my information, I would find out who it was
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1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1237675

I ordered the Power Air Fryer Elite, it was supposed to come with ALL optional accessories. There is ONE optional accessory missing, the Air Diffuser. The unit is NOT fully operational without it. Your customer service is a joke. After my 4th attempt to resolve this...
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#1237522

I bought a blender years back. And it is not working, lights on but not running. And as fR i remember i have motor caversge. Csn any one csll me plesse at my 403 605 3510. Thank you
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TristarSupport
TristarSupport

We are sorry to hear you are having issues with your order. Please clarify the product or the model of the item you are referring to for us to assist you accordingly. You may ...

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#1231905

after 2 months of use the black paint of outer basket started wearing off because the inner basket rubs it off. then after 8 months while cleaning the outer basket with a paper towel and dawn a one inch chunk of black paint broke off. i called tristar to order a new...
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TristarSupport
TristarSupport

We are sorry to hear your experience using the Power AirFryer XL. Please avoid major water temperature changes. Taking the outer basket and subjecting it to cooler or cold tem...

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#1226078

First I could not understand your representative. Plus I knew more about a gun in the person I was trying to talk to. Poor customer service.
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TristarSupport
TristarSupport

We are sorry to hear that you are having issues with ordering parts for your gun but unfortunately it is not one of our products. Tristar products does not sell guns nor gun a...

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Product
Tristar Products Customer Care
#1193745

The cooker overheated and wouldn’t turn back on. When I contacted customer support, we went through the steps of resetting-didn’t take. After arguing with several tellers, finally someon offered to replace it if send a check. 3 weeks have gone by since I’ve shipped it...
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TristarSupport
TristarSupport

We apologize for the delay, but rest assured that the product will be delivered to you. We apologize for the inconvenience and appreciate your patience.To assist you further i...

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Product
Tristar Products Power Xl Pressure Cooker
#1192440

Who the heck wrote the cook book. I guess they didn't proof read it first. Was cooking chicken and it turned into a turkey
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TristarSupport
TristarSupport

Please visit our online recipe library at http://www.trypowerairfryer.com/recipes.php just click on the Recipe section of the page for you to have more ideas in using the Powe...

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Product
Tristar Products Power Xl Air Fryer
#1171844

Your sheet pan is not non stick I cooked French frys and I had a mess the pan was all spotted and did not clean up at all what a mess and your customer care dept did nothing at all to resolve the problem what a joke
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TristarSupport
TristarSupport

We recommend you clean your Copper Chef Cookie Sheet by hand with water, a mild soap or cleanser, and a soft, nonmetallic scrubber, sponge, or bristle brush. Or, you may put i...

Comment 1 comment
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1.0
Product
Tristar Products Baking Sheet
#1169406

parts for pressure cooker model #EPC640 EPC650 EPC660 EPC 640D EPC660D I need part for this model and i can not find any if you do not have parts for this pressure cooker I need to know I need answer from your company so i can get not buy some thing from your company...
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TristarSupport
TristarSupport

Thank you for choosing Power Pressure Cooker XL. For assistance with Parts & Accessories for your Power Pressure Cooker please call our Customer Service Department at 973-287-...

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#1149173

Contact Tristar Products

Mailing Address:
Tristar Products Inc.
492 Route 46 East
Fairfield, NJ 7004
Phone:
(973) 287-5100
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Tristar Products Products and Services

All Tristar Products Products

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I bought a Tristar Blender for $73.99 with a one year warranty. After two months of owning the product, the blender started smoking when I tried to use it and stopped working. I notified Tristar and they told me the blender had been discontinued. They wanted me to ship...
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Comment
Helpful? Yes 2 No 0
1.0
Product
Tristar Products Blender
I didn't like
  • Customer service the worst
#1116383