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Tristar Products - Problem with pressure cooker

Called duri g business hours.but received recorded message i was out of business hours
#1302412
I ordered neww gasket and it still wont hold pressure. Just gave up and boughta different brand.
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TristarSupport
TristarSupport

Please reopen the lid, remove and clean the gasket using tap water. Once done, put it in hot water for a little while and dip it in cold water before placing back in the lid t...

#1299869
My lid got put on in the wrong position and i cant get off
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TristarSupport
TristarSupport

Try to press the pressure/steam release valve; make sure to release all the pressure before opening the lid. Let the cooker cool down before attempting to open it. Once the co...

#1295615
The hose EXPLODED in my face. And, worse, The customer service representative, Alvin White (if that was his real name) should be fired). This hose bubbled up at the joint like a balloon and exploded with a huge bang! I thought I was going to have a heart attack! I...
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#1293139
Your hose EXPLODED in my face. And, worse, your customer service representative, Alvin White (if that is his real name) should be fired). This hose bubbled up at the joint like a balloon and exploded with a huge bang! I thought I was going to have a heart attack! I...
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#1293134
The air circulation stopped working before my last payment even was made. Called several times and no one will help me. Was actually trying to buy my daughter one before this happened. They are saying i was in collections and there is nothing they can do for me. My 4...
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TristarSupport
TristarSupport

Try to press the pressure/steam release valve; make sure to release all the pressure before opening the lid. Let the cooker cool down before attempting to open it. Once the co...

TristarSupport
TristarSupport

We are sorry to hear that from you. please visit our LiveChat here: http://tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, ...

#1276704
coating came off of the fry basket of model AF-530 Power Air Fryer XL - need a free replacement - Please email how to get one - i don't know how to get one -- i like the unit but feel that the basket coating should last longer thank you-- Please please coating came off...
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TristarSupport
TristarSupport

We are sorry to hear that from you. please visit our LiveChat here: http://tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, ...

#1275878
Tristar Products - Power airfryer XL
Tristar Products - Power airfryer XL
Tristar Products - Power airfryer XL
I bought it last year and loved it to this day. For french fries, chicken, roast beef, pizza and so on. I love it because it is fast and it keeps the moisture in the inside of the meat. But resently it was very hot here and something was smelly in my kitchen. First i...
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#1272586
The inner glass in the door of my power air fryer burst while I was cooking with it. Need new glass or door. Thanks. It is red. I have only cook with it half a dozen times. I will pay if there is any charge. I have it apart and was going to get new piece of glass but...
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Anonymous
Nancy underwood

Bought a power air fryer oven and loved it. Paid 140 dollars for it. Well, it worked for 3 whole weeks. The fan quit working. Then cost me 70 dollars to return it. I hadn't be...

Anonymous
Anonymous

We are sorry to hear you are having issues with your unit. Please visit our LiveChat at http://tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of oper...

#1271452
I ordered white set of teeth that i havent received yet its been 2months. You took my payment from my visa card!!
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TristarSupport
TristarSupport

We are sorry to hear that from you. please visit our LiveChat here: http://tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, ...

#1266628