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The fryer works good. But the coating on the basket and the pan that holds it has been comeing of a little at a time starting at about the fourth time of being used.

Veery poor quality.They better hope no one gets sick from eating the coating on there food every time you use it.sounds like a law suit to me.

Plan on calling them sat morning to see what want to do about it. From reading all the reviews I’m not going to hold my breath.It doesn’t sound like they have a very good customer care department.Some companies only care about the money not the products they sell.I will let you know what they do.

Reason of review: Bad quality.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

I didn't like: Faulty products.

Company wrote 0 private or public responses to the review from Nov 09.
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#1600111

We are sorry to hear that from you. For us to assist you with your concern.

Please visit our LiveChat here: http://tinyurl.com/ntohvw5. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. At Tristar Products, Inc., we are committed to providing only the highest level of customer service.

If you have any additional questions or comments regarding this matter, feel free to contact us at 973.287.5100. Our hours are 9 am - 8 pm EST Monday – Friday.

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