Not resolved

First I could not understand your representative. Plus I knew more about a gun in the person I was trying to talk to. Poor customer service.

Product or Service Mentioned: Tristar Products Customer Care.

Reason of review: Poor customer service.

Customer made 4 calls to the company using contacts on our site.
Company wrote 0 private and 1 public responses to the review from Feb 20.
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Tristar Products Verified Representative

We are sorry to hear that you are having issues with ordering parts for your gun but unfortunately it is not one of our products. Tristar products does not sell guns nor gun accessories.

This review is for the wrong company. We recommend that you look up the manufacturer or reseller and contact them directly to receive assistance.

to TristarSupport #1460033

I pardon your intelligence? I a.m.

trying to buy a new outer basket and you won’t sell me one. Is that beyond your level of intelligence ?

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