Tristar Products - Do Not Buy! Kiyoseki Iron..Denied refund!
Ordered the Iron in May, got it and the very first time iI used it the spring broke from the handle.Contacted Cust Service they said they would ship a return label right away.
I called 2 weeks later, no one had shipped the label, I told them this is too much of a hassle, refund my money. The operator said for the "inconvience" they would refund 39.00. I agreed, label came, sent iron back. After 20 some days, I called asking about the iron, they said they can't coordinate with the warehouse so they have no idea when the new one will be shipped.
Now the fun begins, I asked for a refund, explaining to 4 different operators the situation and EVERY time they are all rude and short. They are now saying because I was given a partial refund, I have to accept the iron and no refund will be given! We'll see what the NJ BBB has to say about what I believe is fraud and extortion!