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The cooker overheated and wouldn’t turn back on.When I contacted customer support, we went through the steps of resetting-didn’t take.

After arguing with several tellers, finally someon offered to replace it if send a check. 3 weeks have gone by since I’ve shipped it back. Now, they’ve cashed the check, but I haven’t heard if the replacement is on the way. So I call customer service.


To wait 2 more weeks.WHAT THE ACTUAL {{Redacted}}.

Review about: Tristar Products Power Xl Pressure Cooker.

Reason of review: Return, Exchange or Cancellation Policy.

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We apologize for the delay, but rest assured that the product will be delivered to you.We apologize for the inconvenience and appreciate your patience.To assist you further in regards to the status of your replacement.

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Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday.Thank you!

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